Returns & Refunds Policy

At We're still here!, we strive for freshness in every bite; however, due to the perishable nature of our products, we only accept returns for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim for a replacement or refund.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your package immediately for any signs of damage or missing items.

• 2.
  Document Issues

  Take clear photos of the damaged product and the shipping label as evidence for our quality control team.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos within 24 hours.

• 4.
  Resolution Process

  Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no extra cost.